Synercon Europe specialises in the provision of tools and services for best practice records and information management (RIM). The ISO 15489 Standard for Records Management provides the conceptual framework for sustainable records and information management. The challenge that RIM managers face is how to translate the standard into effective tools and systems.

Synercon provides products to jump start RIM initiatives and support established programs. Our mission is to empower individuals and organizations to gain the benefits of the ISO 15489 practices, tools and methodologies.

Genuine Group joins the a.k.a.® software reseller team for UK / Europe

The Synercon Group are pleased to announce the appointment of the Genuine Group Ltd as a United Kingdom and European reseller for a.k.a.® software. 

Since first release in 2002, a.k.a.® software has rapidly achieved market leadership as the records manager’s tool of trade for developing records classification schemes and retention schedules. a.k.a.® is now used by over 350 organisations in the United Kingdom, Australia, New Zealand, Canada, Malaysia and the United States.

Synercon’s Managing Partner, Eddy Wilkinson, stated “the a.k.a.® web site receives dozens of enquires from records managers in the UK and across Europe. The partnership with the Genuine Group enables us to provide a more comprehensive service to our UK and European clients including training and support services.”

Under the terms of the agreement, the Genuine Group will offer sales and support services including product presentations and training for a.k.a.® software.  The Genuine Group who develop and maintain the Information and Records Management Society’s Local Government Classification Retention Scheme (LGCRS) will now be able to offer the LGCRS loaded in a.k.a.®.

Genuine Group’s Managing Director, Alison North stated “the partnership with Synercon will greatly benefit the development of both the REGAL and LGCRS retention databases, and will provide an affordable and efficient option, using a.k.a.® for implementation of our client’s retention policies and procedures.”

United Kingdom and Europe enquiries about a.k.a.® software can now be made directly to the Genuine Group on +44 (0) 845 120 46 85 or email consult@genuine-group.com.

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Lest we Forget

In August Synercon re-launched Lest we Forget - a blog dedicated to keeping alive the memory of significant records management incidents or situations.  In each of these situations inadequate systems and poor practices contributed to the outcome.

Lest We Forget focuses on issues which have a significant impact on the rights of individuals (including taxpayers) and communities. Incidents are grouped into categories: Breakdowns in Accountability; Exposed through audit; Inadequate Systems; Non-compliance; Operational Failures; Privacy Breaches; and Systemic Failure.

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